Frequently Asked Questions

Here are some frequently asked questions. Please feel free to contact us if you need further assistance.

Residential Course FAQ

Do you accept boys and girls on all your courses?

Yes, all courses are open to boys and girls

What is the number of students from each nationality enrolled in a course? Do you have limits in place?
How do you sort students into their English classes?
How many students are in each class?
Is my child's English level good enough for this course?
I'm interested in booking course dates that aren't published on your Dates & Fees page. Would this be possible?
What is the accommodation like?
Can I make a rooming request?
What is your mobile phone policy?
Are all meals included? What is the food like?
My child has a food intolerance/allergy, can you accommodate this?
My child is a very picky eater. Can you accommodate this?
Where do you offer free airport transfers to/from? Which Eurostar trains should I book?
No flights are available that arrive/depart during the free transfer period, or there are no flights to the designated free transfer airports from my local airport. What are my options?
Do you provide any insurance?
How much is the course?
Do you offer any discounts?
My child will leave the course early/arrive late. Is there any reduction in fees?
What is the payment schedule?
What is included in the course fees?
Do I need a visa?
Do you provide any documents to support a visa application?
If my visa application is rejected, are you able to refund my deposit?

Day Course FAQ

Can you provide accommodation in London?

We cannot arrange accommodation for you, but please see this link on our website for some accommodation ideas in London: https://www.discoverysummer.com/accommodation/

Do you provide airport transfers?
What is the number of students from each nationality enrolled in a course? Do you have limits in place?
Are afternoon half-day classes available?
What are the ages of students on the Collingham Adults course?
Can I book half-day morning and afternoon classes on the same dates?
My child is slightly outside the age range of a course. Can they still join?
Do I have to study at Collingham with my child?
How do you sort students into English classes?
Is my/my child's English level good enough for this course?
Will the classes be different each week?
Do you provide lunch?
Do you provide any insurance?
How much is the course?
Do you offer any discounts?
How long can I/my child study for?
I/my child will leave the course early/arrive late. Is there any reduction in fees?
What is the payment schedule?
What is included in the course fees?
Do I need a visa?
Do you provide any documents to support a visa application?
If my visa application is rejected, are you able to refund my deposit?